The Joint Admissions and Matriculation Board (JAMB) has announced the establishment of a Candidate Counselling Emergency Support Centre (CCESC) to provide additional assistance to candidates with urgent concerns regarding the Unified Tertiary Matriculation Examination (UTME) 2025.

The announcement was made via JAMB's official X (formerly Twitter) handle on Friday, May 16, 2025, as part of efforts to enhance support services for candidates preparing for the upcoming examination.

According to the statement, "In addition to our usual and preferred ticketing platform for Candidates Support, JAMB has now opened a Candidate Counseling Emergency Support Centre (CCESC). Members of the public, particularly Candidates with genuine concerns can reach out to any of these officials: Gbenga, Yusuf, Dubem, Tony, Ogbonna, and Emma on 07002200016."

Despite the introduction of this new support channel, JAMB emphasized that the ticketing platform remains "the primary and most effective method for communicating with the Board as it is fast and easy to use and also guarantees a quick reply."

This development comes at a critical time as candidates across Nigeria prepare for the UTME 2025. The new emergency support centre is expected to address immediate concerns that candidates might have regarding registration, examination procedures, or other urgent matters.

The establishment of the CCESC demonstrates JAMB's commitment to improving communication channels with candidates and ensuring a smoother examination process. Candidates are encouraged to utilize this service for genuine emergencies while continuing to use the ticketing system for routine inquiries.