Kusnap, Nigeria's leading online marketplace, has issued an urgent warning to the public about ongoing fraudulent activities being perpetrated by scammers posing as company representatives.

According to a statement released by the company, malicious entities have been using fake email addresses to send deceptive messages in attempts to scam unsuspecting users. These fraudulent communications are designed to divert transactions away from Kusnap's secure payment system, potentially exposing users to financial loss.

"These emails are not from Kusnap," the company emphasized, adding that the scammers' ultimate goal is to bypass the platform's protected transaction environment.

Official Communication Channels

To help users identify legitimate communications, Kusnap has reaffirmed that all genuine correspondence from the company will only come from the following official email addresses:

- [email protected]
- [email protected]

Additionally, the company's official phone number for communication and customer service is +234 911 493 2110.

Safety Recommendations

Kusnap strongly advises all users to utilize the platform's Escrow Service for all transactions to ensure security between buyers and sellers. The company warned that users who complete transactions outside this protected system do so at their own risk.

The marketplace has provided clear guidelines for users to protect themselves:

1. Do not respond to any suspicious emails claiming to be from Kusnap that are not from the official addresses
2. Report any scam attempts immediately to [email protected]
3. Only trust communications sent from the aforementioned email addresses and phone number
4. Always use Kusnap Escrow Services for all transactions on the platform

The company stated that its team is actively working with relevant authorities to investigate these fraudulent activities and ensure the safety of all platform users.

About Kusnap

Kusnap is an online marketplace where Nigerians can buy and sell various products including electronics, phones, laptops, clothing, cosmetics, agricultural products, and automobiles. The platform is committed to providing a secure and reliable marketplace for all Nigerians.

The Kusnap app is available for download on both Google Play Store and App Store. For further inquiries, users can contact the company through their official channels mentioned above or visit www.kusnap.com.